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1.Cannot detect the device when flashing Firmware:

*Pls check if you press restore button.

2.Unable to use Google Store Play after networking:

*Please check if Google Store Play upgrading, Login after the upgrade is completed.

3.Find the firmware version no update after flashing Firmware:

*Pls entery setting-reset factory and click, then the firmware version update.

4.When use keyboard&mouse kits with the device, Find it is other when click some option 

* If you choose some option by keyboard, pls click "enter" on the keyboard, don't use mouse to confirm the choose.

5.Wired network cannot be connected after static IP is set

*Please operate by this way:  setting--network & internet--ethernet--ethernet ip mode--static ip--DNS1, input correct DNS, such as